Delayed hours, misplaced connections and overcrowded trains: The Hamburg S-Bahn community at the moment has the worm. At a press convention, Finance Minister Michael Westhagemann and Sayen Kay Uwe Arnecke have introduced what measures they need to fight chaos. Arnecke had a couple of minutes later for focused investigations.
TIME ONLINE: Mr. Arnecke, when
you're the final with it S-Bahn under;
Kay Uwe Arnecke: This morning.
TIME ONLINE: Which line?
Arnecke: I at all times get the S3 from Jungfernstieg in Hammerbrook,
there's my workplace.
TIME ONLINE: And you might be
arrived in time?
Arnecke: Every thing was nice.
TIME ONLINE: Many passengers discovered
not all good on the finish. After you name us in just one
Day greater than 50 readers mirrored their issues with the S-Bahn,
a reader has clearly misplaced her job attributable to delays. you are able to do it
Do you perceive that the S-Bahn has a foul fame?
Arnecke: I name twice per week with two or three passengers,
which then give me the suitable suggestions. I can do that
they perceive. If one thing goes incorrect, it bothers us most. And certainly
is what, simply to say easily, not run
they've.
TIME ONLINE: It's time
to grant reductions to passengers?
Arnecke: In my conversations with passengers that is coming
Actually, he has virtually by no means requested. Extra vital for the shopper
Dependable operation, we work with all our may.
TIME ONLINE: What's;
present precision values?
Arnecke: On common, this yr 93% of our trains
so we had been lower than three minutes
late. This places us one share level under our goal of 94
%. At current we're significantly unhealthy at S2 and S21, the place we at the moment have essentially the most
Pent-up demand.
TIME ONLINE: What occurs;
Arnecke: Three issues. S2 and S21 are significantly vital
our new 490 sequence trains, which aren't but secure. Right here we're
in dialog with the producer. An up to date software program model is at the moment put in
this can be accomplished by early July. We additionally need to do different issues
nonetheless working. For instance, the doorways have a brand new safety know-how, the
is obligatory throughout Europe, however ensures that the door is blocked when
intentionally detained. We all know this one in all ours
The passengers.
TIME ONLINE: However that helps
not in opposition to infrastructure deficiencies. The chaos on Tuesday
after Harburg needed to do with a turnout.
Arnecke: That is the second level. Within the infrastructure we're experiencing
simply too many errors. Collectively we need to sort out the issue now. senator
Michael Westhagemann opted for a spherical desk with all these concerned
used. The third downside is that even exterior adverse influences
Above all, we've got extra individuals within the tracks. That's what we're
encompassing quick monitor transit distances and underground stations
Safe entry to the tunnels in order that nobody enters there
Tuesday at S-Bahn Reeperbahn. We begin with the design for this
later this yr.
TIME ONLINE: Within the subsequent 5
For years, the railroad receives from the federal maybe EUR 4.6 billion a yr for the
Upkeep of the community, which has criticized many elements
it was. Why ought to the Hamburg community get one thing out of it?
if the prepare on the similar time by 2030 the variety of passengers in long-distance transport
desires to double, one thing that's not synonymous with a set community?
Arnecke: Expertise in public transport exhibits that cash goes there
There are good plans, and that is our technique: First, plan properly and
then we see that our tasks have precedence as properly
to obtain the suitable funds. Hamburg is suggested to go to the offensive
to go and say: we need to be on the forefront of the modernization of the railways -
and that's us. In 2021 it must be between the Berlin Gate and Bergedorf 4
main automated S-Bahn trains, the primary within the nation.
TIME ONLINE: What do you hope?
this;
Arnecke: Rising manufacturing capability. We have now 30% extra at the moment
Passengers are nonetheless in 2007 and depend on the longer term, with additional progress
new traces of one other 30 p.c. If we will do it by it
Automating on present routes to extend capability is that this
after all way more economical than the development of recent roads.
TIME ONLINE: What you are able to do to passengers who
learn this interview solely in a full, static suburban prepare to please you
give;
Arnecke: how
these disturbances disturb all S-Bahn staff and me
each personally and passengers. However that's just a bit comfort.
Crucial factor is that we're getting higher and I'm very optimistic
that we will do it
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